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Urgent! Senior Google Support Engineer Jobs | TaskUs
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community.
Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a Senior Google Support Engineer role with TaskUs:
We are seeking a skilled and proactive Google Workspace Administrator to manage and optimize our organization’s Google Workspace (GWS) environment.
This role will be responsible for overseeing user accounts, managing security settings, and ensuring seamless functionality of key GWS applications like Gmail, Drive, and Meet among others.
You will serve as the subject matter expert (SME) for Google Workspace and related systems, collaborating across teams to deliver technical solutions and ensure the productivity and security of our organization’s digital ecosystem.
Key Responsibilities:
Global Subject Matter Expert (SME): Lead and provide expertise in the administration, deployment, and implementation of Google Workspace solutions across the enterprise.
System Administration & Maintenance: Oversee the daily operation of the GWS ecosystem, including the GWS admin console, third-party tools, and internal utilities.
Cross-functional Collaboration: Act as the primary point of contact with Google product managers, strategists, tech support, and outsourced vendors.
Collaborate to evaluate and recommend new GWS features, enhancements, and best practices.
Enterprise Solutions Rollout: Lead the implementation of custom solutions that integrate GWS functionality and improve enterprise productivity.
Incident & Issue Management: Manage the resolution of escalated issues related to GWS, coordinating with internal technical teams and Google support.
Provide detailed impact assessments and resolutions for high-priority (P1/P2) incidents.
Mobile & Endpoint Management: Administer Google’s Enterprise Mobility Management (EMM) environment, manage device enrollments, resolve complex mobile OS issues, and maintain oversight of Google Chrome endpoints and associated device management.
Analytics & Reporting: Set up and maintain Google Analytics digital properties, enabling dashboards and reports.
Troubleshoot and resolve any reporting discrepancies or issues related to data accuracy.
Identity & Access Management (IAM): Oversee and optimize GWS account management processes, integrating them with enterprise Identity and Access Management (IAM) systems.
Continuously improve processes to streamline GWS account lifecycle management.
Security & Compliance: Collaborate with the Information Security team to enforce security policies, including cross-platform controls, audit procedures, and secure app management.
App Management: Manage the publishing, revocation, and updates of apps and extensions within the enterprise mobile and Chrome app stores.
Required Qualifications:
5+ years of hands-on experience in Google Workspace administration.
5+ years of experience in messaging administration.
3+ years of experience in Mobile Device Management (MDM) administration.
Advanced knowledge in Google Cloud Platform
GAM scripting capability
In-depth knowledge of messaging infrastructure, mail transfer protocols, spam/phishing/virus protection, and email access protocols.
Strong understanding of Google Workspace’s capabilities, including Google Admin Console, Drive, Meet, and other GWS apps.
Excellent communication skills, both written and verbal, with the ability to work effectively within a team environment.
Strong problem-solving skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
Google Workspace certification or other related certifications.
Experience working with enterprise-level security tools and processes.
Familiarity with Google Analytics setup and reporting.
Education / Certifications:
Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.
Work Location / Work Schedule / Travel:
Willingness to participate in a rotating on-call schedule for incident management and flexibility on shift schedule assignment (night shift and weekend schedule).
Project handling and Change management awareness until successful deployment with pre-checks and post implementation.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.
Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.
We welcome applicants of different backgrounds, demographics, and circumstances.
Inclusive and equitable practices are our responsibility as a business.
TaskUs is committed to providing equal access to opportunities.
If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL.
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Unlock Your Senior Google Potential: Insight & Career Growth Guide
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Great news! TaskUs is currently hiring and seeking a Senior Google Support Engineer to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TaskUs adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Google Support Engineer Jobs Philippines varies, but the pay scale is rated "Standard" in Antipolo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Google Support Engineer interview at TaskUs, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TaskUs's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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